BOUQUET Booking receptionist is a great addition. Caring, helpful and an absolutely fabulous voice.
BEEF To the driver of the black Nissan pickup who tossed a lit cigarette out the window onto the highway. You did not see the wind blow it toward the shoulder – with dry grass on the verge you could have started a fire.
BOUQUET To the nurses and doctors that treated my husband in emergency and a subsequent visit.
BEEF To the real estate company in Nanaimo, for not acknowledging their incredibly dedicated, hard-working and professional female support staff on International Women’s Day. Displaying only the pictures of female real estate agents on your company website sends the wrong message.
BOUQUET To the reader who called out enablers of bullying. Part of one anti-bullying program instructed students to report bullying to an adult, but one adult’s response was, “I don’t want to hear any tattling.” Lots to unpack there.
BEEF I would also like to add to the beef regarding the people that live on Cedar Road, the dog has been on the same rope since it was a puppy. This poor animal needs to be rescued.
BOUQUET Thank you to the lovely couple and their big black dog. You found my purse and gloves near Pier One in north Nanaimo and went to a great effort to find me, and then waited for me to come and meet you. Your display of kindness and concern is a tribute to moral goodness.
BEEF Would the person on Victoria Road who revs his car while ripping down the road as if in a drag race before daylight every morning have respect and consideration others who also exist in this world?
BOUQUET To Milestone Contracting for their amazing customer service while working on water main upgrades on Telescope Terrace making my extra driveway parkable for holiday party guests. They went above and beyond. Thank you so much.
BEEF To the eyewear business for refusing a problem regarding care of purchased eyeglasses. Then, constant e-mail advertising and phone calls for more business, unsolicited. We shan’t be returning to you.
BOUQUET To the Grade 6 class at Aspengrove School. These students entered a Scholastic Canada contest by designing kindness posters. They won the contest, and nominated the Great Nanaimo Toy Drive as the local charity to receive books. That means the toy drive has received 150 great children’s book for the 2019 toy drive. Thank you.
BEEF To all those who litter. Young or old, wealthy or poor, able-bodied or person with a disability, there is zero reason to throw your garbage on the ground and walk away.This includes cigarette butts. Shame on anyone who does this.
BOUQUET To my nurse practitioner at the Oceanside Health Centre and the entire staff in the MRI department at Nanaimo hospital, thanks for the great service in getting me an MRI in less than a week. We may complain at times but when it’s an urgent health issue, we get great service.
BEEF to managers at Nanaimo hospital who do not reply to e-mails and phone calls from their staff. No wonder morale is so low.
BOUQUET To Highview Optical at Terminal Park. The owner and staff, including the owner’s mom, are so patient and kind. Plus they are known to be very welcoming with the mental health community.
BEEF To the guy who was my property manager. He returned the full deposit to the renter, completely ignoring the damages to my house, then after three months of being ignored, I only received partial compensation, contrary to his agreement.
BOUQUET To Sumit at Walmart. He was so patient and knowledgeable when my grandson and I were trying to find the right ink for my computer. He took the time to explain everything. His customer service is excellent.
BEEF Buying a new car or used car, the dealer wants to charge a high documentation fee. It is not a mandatory charge, it is to charge you more dollars at end of your purchase. The consumer should be aware not all car lots charge these fees.
BOUQUET To the staff at Real Canadian Superstore for their immediate and compassionate response when I had a medical emergency at the checkout. I am forever grateful.
BEEF To the ladies at the Legends concert at the Port Theatre. Cell phones are banned during performances but I guess you thought this didn’t include you. Very distracting to the people sitting behind you. Try thinking of other people next time.
BOUQUET To Terry at Chapman Motors for his excellent service, and for helping us out when we were in a tough spot.
BEEF To the speeders on Gomerich Road. Double beef that most of you live on this road. It is a quiet country road, not a speedway.
BOUQUET To Stella Window Cleaning. My windows have never been so clean and all at a reasonable price. Thank you Linsey.
BEEF To the store that allows dogs inside. A dog jumped up on a child in the checkout and scratched the boy’s face. Shoppers shouldn’t have to worry about their children being scratched by dogs inside a store.
BOUQUET To the wonderful customer at Home Depot who showed me how to unplug my faucet thus saving me from buying a new one. You were very generous with your time and expertise.
BEEF To the beauty supply store that would not take a return or exchange on a product I bought the day before. The service was great, but not their policy.
BOUQUET To Reid at Image Optometry. Truly a breath of fresh air from this kind, knowledgeable young man who effectively handled my situation while dealing with two others at the same time. I hope the company appreciates you as much as I do.
BOUQUET Many thanks to Wheels for Wellness getting me to Victoria for my doctor’s appointments and back home again.
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