Police complaints handled tactfully

NANAIMO – In recent years I’ve had occasion to read the riot act to several police organizations and government agencies.

To the Editor,

In recent years I’ve had occasion to read the riot act to several police organizations and government agencies.

I say this not as a chest thumping exercise, but as set up for the following.

The commanding officers have been professional, reasonably approachable and, I dare say, understanding.

No, I didn’t always hear what I wanted. Often there was an angle that perhaps I hadn’t appreciated and vice versa.

Almost always phone calls were returned and I didn’t have to run them through administrative assistants. Every single officer in charge offered to mediate or assist in any future complaint.

I couldn’t ask for more other than to suggest everyone at police services, justice and attorney-general ministries and staff follow this example.

Maybe there is a part of that ‘to serve and protect’ motto, the bureaucrats need to reacquaint themselves with.

Grant Maxwell

Nanaimo