To the Editor,
In recent years I’ve had occasion to read the riot act to several police organizations and government agencies.
I say this not as a chest thumping exercise, but as set up for the following.
The commanding officers have been professional, reasonably approachable and, I dare say, understanding.
No, I didn’t always hear what I wanted. Often there was an angle that perhaps I hadn’t appreciated and vice versa.
Almost always phone calls were returned and I didn’t have to run them through administrative assistants. Every single officer in charge offered to mediate or assist in any future complaint.
I couldn’t ask for more other than to suggest everyone at police services, justice and attorney-general ministries and staff follow this example.
Maybe there is a part of that ‘to serve and protect’ motto, the bureaucrats need to reacquaint themselves with.