The good work and positive energy of hospital workers will help solve the facility’s problems, says letter writer. (NEWS BULLETIN file)

LETTERS TO THE EDITOR: Positivity will prevail at hospital

It is hoped positive energy will prevail to find a solution to defuse negative assessments

To the editor,

Re: Report finds NRGH failing as workplace, Nov. 14.

These employees who responded to the survey certainly seem to have serious grievances about toxicity. But is it all really that bad?

As seniors, relatively new residents to the lovely city of Nanaimo, we have on a few occasions required the services of the emergency department of NRGH. The clerical and medical staff who attended us were very professional and displayed good public relations skills. Furthermore, I personally had major surgery very recently and I am very grateful for the good care and courtesy I received from Dr. Rudston-Brown, his surgical team, clerical staff, porters, medical imaging technicians and all the hard-working nurses dealing with patients in the surgical and recovery room areas. I was certainly lucid for the most part of this stay in hospital and I can truthfully say that I did not detect toxicity in the workplace.

Hospitals are undoubtedly organizations requiring the utmost regard for the complexities of administration, in reference to patients, personnel, budgets, politics and the general public. Hospital administrators deal every day with the difficult life and death issues that are the basic reason for their very existence.

NRGH is a great hospital and it is hoped that positive energy will prevail to find a sound therapeutic solution to defuse satisfactorily very negative assessments.

Helene Saraga, Nanaimo

To the editor,

Re: Report finds NRGH failing as workplace, Nov. 14.

Throw out every bureaucrat along with every computer. Bring back certain administrative and other staff positions. Allow good ethics to return, cut down on visiting hours which just causes chaos, and allow only emergency cases to the ER, which at the moment is nothing but hell for very sick people who wait for up to eight hours to see a doctor.

The shame belongs to the B.C. government which worries more about climate change and the Trump administration down south than its own sick people. At the same time, get rid of these long scandalous waiting times, long diagnostic procedures, which are all a reflection of the wrong people doing the job, harming the trust and faith we should have in one of the most important departments in any government and causing so much anxiety and fear in sick people, not forgetting the sinister progress of untreated conditions.

Jean Parkin, Nanaimo

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