Emergency exposes no communication

NANAIMO – Hospital policy keeps family in dark.

To the Editor,

My father has late-stage dementia and is on the fifth floor of Nanaimo Regional General Hospital.

My 19-year-old daughter was visiting him April 25, when at 8:55 p.m. she called to tell me the hospital called a code red in the lobby.

When I phoned the hospital the person on the other end declined to tell me what was going on.

Do I not have a right to know about the safety of my ailing father and daughter?

This is not acceptable. I had to Google what a code red (fire) was and call my daughter as she was locked down.

I was told it was not policy to reveal circumstances to me.

This is outrageous.

Kim Lea

via e-mail