Regional District of Nanaimo is set to implement new registration process for residents using handyDART services.

Regional District of Nanaimo to apply new HandyDART registration process

Applicants to be evaluated by mobility co-ordinator

Starting next year, those wishing to use the Regional District of Nanaimo’s HandyDART services must register in-person and be assessed by a mobility co-ordinator.

The RDN board approved a staff recommendation to update the current process, which only requires a paper-based self-application form.

HandyDART is a public transit service that uses specially equipped vehicles designed to carry passengers with physical or cognitive disabilities who are unable to use public transit without assistance.

Superintendent for planning and scheduling, Erica Beauchamp, reported that the new requirement would be accurate as it will ensure the needs and abilities of applicants are matched with the most appropriate type of transit services available. The mobility co-ordinator would evaluate both the applicant’s cognitive and physical abilities, as well as the ability of the applicant to travel safely alone. It will help determine whether the client is more suitable for custom transit or conventional transit, or a combination of both.

The current B.C. Transit fleet is versatile and has made improvements in accessibility, according to a staff report, with buses that can transport people using wheelchairs, scooters, walkers and other mobility aids. Educating riders about the services that are available is one of the goals of the new registration process.

RELATED: RDN to curb handyDart ‘no-shows’

RDN Custom Transit has on its waiting list more than 100 requests for subscription trips, which are regularly scheduled trips on one or more days per week at the same time each day, for which a client does not need to continuously call in to book them. Due to the importance of these trips in clients’ day-to-day lives, subscription trips are in high demand and there is limited availability, causing some clients to be on a waiting list.

But there is also high percentage of unmet trips, seven per cent, which exceeds the recommended target of one per cent. With the region’s population growing and demand for custom transit services increasing, emphasizing the need for a better process will ensure that the regional district remain focused on and available to customers who require the specialized services the most, the RDN says.

Michael.Briones@pqbnews.com

Like us on Facebook and follow us on Twitter 

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Lantzville opts against forming social media committee

Committee would have helped district council develop policy on social media behaviour

Nanaimo Hospital Auxiliary has been fundraising for 120 years

Hospital auxiliary president says group pioneered Wi-Fi at hospitals on Island

Gabriola Island community bus sees 100,000th rider

Gabriola Environmentally Responsible Trans-Island Express celebrated milestone Jan. 25

LETTER TO THE EDITOR: Mayor and council aren’t necessary

Instead of candidates, put municipal priorities on the ballot, says letter writer

RDN budget talks to include public consultation results

Director not impress with level of engagement

Protesters in Nanaimo preach peace in Iran

Rally sees gathering at Diana Krall Plaza in downtown Nanaimo

First-place Canucks beat Blues 3-1 for ninth straight home win

Miller nets pair as Vancouver defeats Cup champs

Swapping grape varieties can help winemakers adapt to climate change: UBC study

Report says 56% of wine-grape-growing regions would be lost if global climate warms by 2 C

Alberta premier wants feds to approve Teck mine for benefit of First Nations

Kenney: ‘Surely [reconciliation] means saying yes to economic development for First Nations people’

Filming for Resident Alien begins in Ladysmith

Aliens and excitement take over the streets of Ladysmith during new TV series

The Three Bears are down to two after baby bear carving stolen from his perch in Island community

Thief repeatedly kicked it and dislodged it from cement and rebar

Licensed cannabis store opens in Nanaimo’s north end

Mood Cannabis Company’s Metral Drive location opened Jan. 18

NDP suggests easing secondary housing rules for B.C. farmland

Lana Popham proposes guest homes not just for relatives

Most Read