Transit users in Nanaimo will see a new passenger transfer system during their commute on Monday (Sept. 9).
According to Regional District of Nanaimo Transit, the new system streamlines the transfer process, gives transit users more time to use their transfers and clarifies where and when transfers can be used.
“The key components of the updated Regional District of Nanaimo Transit transfer system are: a transfer is valid for 75 minutes on one-directional travel; a transfer cannot be used to make a return trip; a transfer will only be used at the time of boarding and when fair is paid; drivers will hole-punch the route number and set an expiry time on each transfer and when boarding their connecting bus, riders will need to hand their hole-punched transfer to the driver,” according to a release.
Transit users who pay cash fare will need to request a transfer when boarding a bus and paying their fare.
“Transfers are issued to our cash fare riders to allow them to disembark and continue their trip on another bus in the transit system,” said Daniel Pearce, manager of transit operations. “The updated RDN Transit transfers will be valid for up to 75 minutes on one-directional travel, instead of the 60 minutes previously allowed.”