Island Health announced Nanaimo Seniors Village is no longer under administration. (Nanaimo News Bulletin file)

Island Health announced Nanaimo Seniors Village is no longer under administration. (Nanaimo News Bulletin file)

Nanaimo Seniors Village no longer under administration, accountability measures added

Facility was put under administration by Island Health in November

The outgoing medical health officer for Nanaimo has issued recommendations for a seniors’ care home in the city’s north end that was put under administration last November.

After concerns were raised about Nanaimo Seniors Village by the Hospital Employees’ Union, Susan Abermann was appointed by Island Health to oversee the facility in Nanaimo on Nov. 27, for West Coast Seniors Housing Management LLP, part of Retirement Concepts, which was “unable to meet the care expectations outlined in legislation,” the health authority said at the time.

According to a press release, Dr. Paul Hasselback recommended Abermann’s administration end today, July 31, after “outstanding areas of non-compliance have been addressed and criteria to transition management of the facility to the operator were satisfied.”

RELATED: IH helps to ‘stabilize’ Nanaimo Seniors Village through staff shortage

Improvements to Nanaimo Seniors Village include improved communication to residents, families and staff, implementing required staff increases, a revamped staffing model to ensure direct care delivery is in line with funding, additional care hours for residential care aides, a strengthened leadership team and a framework to ensure organizational policies are properly reviewed and implemented, the press release said.

RELATED: Island Health puts Nanaimo seniors’ home under administration

In addition, Island Health’s long-term care program is also taking steps to ensure that the changes at Nanaimo Seniors Village are sustained, the press release said.

Contract amendments include stipulations that the operator maintain the budget established by the administrator for at least two fiscal years and the budget cannot be changed without Island Health’s approval, the press release said.

The seniors’ home is being asked to submit a plan committing to investments in essential equipment necessary to ensure the safety of residents and staff. The facility could be subject to new financial recoveries for non-delivery of direct care hours and support service hours, and there will be quarterly independent financial audits to ensure public funding is being appropriately used to deliver care that meets legislated standards, said the press release.

The operator must also comply with Island Health’s wound care practice and policy, according to the press release.

RELATED: B.C. seniors’ advocate calls for more transparency at care homes

In the press release, Adrian Dix, B.C. health minister, said Abermann’s appointment was made with the “single-minded goal to address serious concerns identified by Hasselback and his colleagues.

“It is my expectation that the progress made by the administrator will continue under the operator,” Dix said in the press release. “To that end, Vancouver Island Health Authority has imposed new contract requirements to increase financial and clinical oversight of the residence. We have, and will continue to put the health and safety of residents first before any other consideration.”


More from the News Bulletin on Facebook and Twitter

seniors housing

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Nanaimo graphic designer Amy Pye has written and illustrated her first children’s book, <em>G is for Grizzly Bear: A Canadian Alphabet</em>. (Photo courtesy Amy Pye)
Nanaimo graphic designer releases first children’s book

Amy Pye teaches the Canadian alphabet in ‘G is for Grizzly Bear’

Nanaimo MLA Sheila Malcolmson takes her oaths of office virtually on Thursday. (B.C. Government YouTube screen shot)
Nanaimo MLA Sheila Malcolmson named B.C.’s mental health and addictions minister

Malcolmson succeeds Judy Darcy, who did not seek re-election

Police in Nanaimo are looking for a suspect who wore a black-and-white striped hoodie and rode a yellow mountain bike when he allegedly stole three children’s backpacks from a daycare facility. (Photo submitted)
VIDEO: Thief steals children’s backpacks from Nanaimo daycare

Suspect rode a yellow mountain bike and made off with backpacks hanging on fence

The 190-step Seabold stairs, damaged by a storm in 2018, have been rebuilt from Vancouver Island yellow cedar and are once again open to the public. (City of Nanaimo photo)
Seabold Park stairs in north Nanaimo open again

Stairs, damaged by storm in 2018, have been rebuilt and reopened to public

Emergency crews are on scene at a motor vehicle incident involving multiple vehicles at Bowen Road and Dufferin Crescent. (Chris Bush/News Bulletin)
Two people hurt in multi-vehicle crash at Bowen and Dufferin in Nanaimo

Motor vehicle incident blocking a section of Bowen Road

B.C. Health Minister Adrian Dix and provincial health officer Dr. Bonnie Henry update the COVID-19 situation at the B.C. legislature, Nov. 23, 2020. (B.C. government)
B.C. sets another COVID-19 record with 887 new cases

Another 13 deaths, ties the highest three days ago

Police in Nanaimo never know what they’ll encounter when called upon to check on the well-being of people. (News Bulletin file photo)
Nanaimo RCMP find ‘heart-breaking’ circumstances during wellness checks

Police offer sampling of outcomes from well-being checks over recent weeks

Ladysmith’s 1st Avenue will be lit up until January 15. (Cole Schisler photo)
Light Up parade a no-go, but Ladysmith’s streets are still all aglow

Although the tradition Light Up this year was cancelled, folks can still enjoy the holiday lights

Crews fight a fire in a home on Wakesiah Avenue on Thursday afternoon. (Chris Bush/News Bulletin)
Crews putting out fire in a house on Wakesiah Avenue in Nanaimo

Nanaimo Fire Rescue was called out at noon Thursday

Beef to Halloween, a celebration of death, weapons, blood and murder. Halloween is a mockery of death and our beloved deceased. Why do we celebrate it?
Beefs & Bouquets, Nov. 25

To submit a beef or a bouquet to the Nanaimo News Bulletin, e-mail editor@nanaimobulletin.com

B.C. Premier John Horgan, a Star Trek fan, can’t resist a Vulcan salute as he takes the oath of office for a second term in Victoria, Nov. 26, 2020. (B.C. government)
Horgan names 20-member cabinet with same pandemic team

New faces in education, finance, economic recovery

The Klahoose First Nation village on Cortes Island is under lockdown until further notice due to a positive COVID-19 test. Photo courtesy Kevin Peacey.
Cortes Island First Nation community locked down due to positive COVID-19 test

Klahoose First Nation has had one positive test, one other potential case

Gracie couldn’t stop nursing from her previous owner’s goats which was problematic given the goats were trying to be dried out to breed. Gracie now lives at A Home for Hooves. (Sarah Simpson/Citizen)
Cowichan animal sanctuary gets international accreditation

A Home for Hooves farm sanctuary accredited by the Global Federation of Animal Sanctuaries

Arthur Topham has been sentenced to one month of house arrest and three years of probation after breaching the terms of his probation. Topham was convicted of promoting hate against Jewish people in 2015. (Photo submitted)
Quesnel man convicted for anti-Semitic website sentenced to house arrest for probation breach

Arthur Topham was convicted of breaching probation following his 2017 sentence for promoting hatred

Most Read