Minister opens federal pay centre, says troubled Phoenix system improving

Phoenix has caused so many snafus across the country with a backlog of 625,000 transactions

The federal government is trying to hit the reset button on its bid to repair and replace the problem-plagued Phoenix pay system.

Federal cabinet minister Carla Qualtrough was dispatched Friday to Miramichi in northeastern New Brunswick, where she officially opened the centralized Public Service Pay Centre, which processes paycheques for 300,000 federal employees.

The feel-good photo-op for the public services minister comes just over two years after the government implemented the IBM-built Phoenix system, saying it would save taxpayers more than $70 million annually.

Instead, Phoenix has caused so many snafus across the country that the backlog of transactions stood at 625,000 in March.

That number is expected to dip only slightly when the latest figures are released later this month, however Qualtrough says a pilot project developed at the centre will be rolled out across the country to ensure more timely payments.

Under Phoenix, tens of thousands of civil servants have been underpaid, overpaid or not paid at all for long periods since 2016, which has prompted protests across the country.

In February, Qualtrough issued a public apology on behalf of the government.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

UPDATE: Discontent City campers don’t plan on leaving

City of Nanaimo issues trespass notice at downtown homeless camp

RDN and CUPE 401 ratify three-year deal

Collective agreement retroactive to Jan. 1 and runs until the end of December 2020

UPDATED: Nanaimo city manager gone

Tracy Samra is no longer with the City of Nanaimo

No fare discounts for Island residents, says B.C. Ferries CEO

Mark Collins spoke about B.C. Ferries’ vision and mission last week in Qualicum

Trans Mountain pipeline: How we got here

A look at the Kinder Morgan expansion, decades in the making

City showcases power of public works to Nanaimo students

City of Nanaimo holds second Public Works Day

VIDEO: Regional district and B.C. Transit show off NextRide bus technology

New technology for Nanaimo bus riders will allow for real-time tracking

Vancouver Island wife brings husband back to life with CPR, thanks to 911 dispatcher

‘The dispatcher literally taught me CPR over the phone’

Suspected scammer attempts to use Black Press newspaper to dupe woman

Canadian Anti-Fraud Centre offers tips after Langley resident received suspicious call

Vote points to abortion being legalized in Ireland

Voters asked whether to keep or repeal Eighth Amendment to Roman Catholic Ireland’s Constitution

COLUMN: Women’s breasts really aren’t that big a deal

A follow on some Princeton, B.C., students gained considerable exposure when they dropped their bras

Canadian soccer officials talk up World Cup bid at Champions League final

Current bid calls for 2026 World Cup games to be staged in the U.S., Canada and Mexico

Most Read