UPDATE: Canada-wide Shaw service restored

Shaw customers across Canada are experiencing problems with telephone, TV and internet service.

UPDATE: 4:48 p.m.

Internet, phone and television service has been restored to Shaw customers as of 3 p.m PST.

A significant number of Shaw customers across Canada were impacted by the outage Thursday afternoon.

According to Shaw the outage was due to the result of a software failure during a routine upgrade to the network.

The matter is still being investigated.

———-

Shaw customers right across the country are experiencing outages to their telephone, television and Internet service.

Reports indicate the outage occurred about 1 p.m.

The outage is being investigated, according to Shaw’s website, and crews are working to restore service.

It is unclear how many customers across Canada are affected. In B.C., complaints of outages range from Vancouver, to Port Coquitlam, to Victoria, to Kelowna.

Stores in the Central Okanagan are reporting debit and credit machines to be down, affecting business for the day.

There is currently no estimated time of restoring service.

Are you affected by this outage? Let us know by clicking the contact button at the top of the page and submitting a news tip.

Just Posted

Community marches in support of Nanaimo women and all women

Nanaimo Women March On event was Saturday, Jan. 20

Whisky society commits to charity donation in wake of whisky raids

Refund of Victoria Whiskey Festival tickets won’t impact charity beneficiaries

Man receives four-year sentence for stabbing Good Samaritan near Qualicum Beach

Jeffrey Brian MacDonald sentenced to additional 242 days in jail

High-end whisky seized in B.C. bar raids

Raids end in seizures at Victoria, Nanaimo and Vancouver whisky joints

Tilray to become medical marijuana supplier to Shoppers Drug Mart

Deal contingent on Shoppers Drug Mart receiving Health Canada approval

Nanaimo robbery re-enacted to help solve crime

Actors volunteer to re-enact crime in hopes of generating clues that could help catch suspect

Woman in Nanaimo buys $70 worth of ice cream with allegedly stolen debit card

Purchase said to have occurred on Jan. 11 at 2 a.m. at Nicol General Store

Wind warning back in effect around Vancouver Island

80 km/h winds expected Saturday, Jan. 20, on east coast of Island, 100 km/h on west coast

VIDEO: Thousands join women’s march events across B.C.

Today marks one year since the first Women’s March on Washington

City council gives go-ahead for new affordable seniors’ housing

57-unit, four-storey building to be constructed at 20 Prideaux St. in Nanaimo

UPDATE: BC Transit’s handyDart service strike delayed

LRB application by contractor means new strike notice must be issued by union

Two Canadians, two Americans abducted in Nigeria are freed

Kidnapping for ransom is common in Nigeria, especially on the Kaduna to Abuja highway

Are you ready for some wrestling? WWE’s ‘Raw’ marks 25 years

WWE flagship show is set to mark its 25th anniversary on Monday

B.C. woman who forged husband’s will gets house arrest

Princeton Judge says Odelle Simmons did not benefit from her crime

Most Read