Prince Rupert Community Paramedic Jessica Friesen during Paramedic Service Week from May 23 to 29 said it is the toughest day of a person’s life when they have to call 911. (Photo: K-J Millar/The Northern View)

Prince Rupert Community Paramedic Jessica Friesen during Paramedic Service Week from May 23 to 29 said it is the toughest day of a person’s life when they have to call 911. (Photo: K-J Millar/The Northern View)

B.C. paramedics service more than half a million calls per year

Paramedic Jessica Friesen says it’s the toughest day of a person’s life when they have to call 911

Ambulance paramedics have the most advanced lifesaving skills and training for frontline situations, with more than half a million emergency calls across B.C. that require ambulance dispatch, Troy Clifford, president of Ambulance Paramedics of BC, said during Paramedic Services Week.

“Our training takes months and years — not hours,” he said

May 23 to 29, 2021 is Paramedic Services Week across Canada, a time to honour and recognize the work of ambulance paramedics.

“This year has seen some of the worst service shortfalls in recent history due to medical leaves, recruitment and retention issues, and a flawed on-call service model,” APBC stated in a media release on May 23.

This year’s theme of Paramedic Services Week is Paramedic as Educator – Citizen Ready.

Prince Rupert has 16 paramedics, two staffed emergency ambulances at all times, as well as community paramedics. Community paramedics specialize in education to prevent 911 calls, and work to stabilize emergency calls to avoid the necessity of a hospital visit. They can do home visits to patients offering educational supports to make them more comfortable. Community Paramedics are licensed at the PCP-IV level or higher to provide non-emergency and scheduled care to patients as part of an integrated healthcare team.

Prince Rupert community paramedic Jessica Friesen, said these services are necessary for rural and smaller communities as there are fewer resources to rely on. The services are vital to communities, and the roles have been constantly changing due to the pandemic conditions with the need to provide the highest service remaining constant.

She said with so many medical emergencies lots of work can go unseen, especially in the pandemic with staff working more shifts, longer shifts, more time needed to clean after a call and there are challenges in communicating with patients through levels of personal protection equipment such as masks and face shields.

For the past two years, Ambulance Paramedics of BC (APBC) said its 4,500 plus members have felt overwhelming love and support from the public due to the global pandemic and worsening opioid crisis with more than 90 overdose calls per day.

“Our ambulance paramedics and emergency dispatchers appreciate the public’s gratitude at a time when dual health emergencies have led our members to physical and psychological exhaustion,” Clifford said.

From the moment someone calls 911 dispatch and asks for an ambulance, they are connected to an emergency dispatcher who is trained to begin what can be lifesaving medical instruction over the phone as a paramedic team heads their way by ground or air.

Friesen said despite any challenges being a paramedic is rewarding, but they work together as a team with the dispatchers to get successful results. “It’s s the toughest day of a person’s life when they have to call 911. Dispatchers are the first ones to talk to patients. We couldn’t do our jobs without them.”


K-J Millar | Journalist
Send K-J email
Like the The Northern View on Facebook
Follow us on Twitter

Just Posted

Nanaimo is the first city in Canada to subscribe to the Chonolog environment photo-monitoring system, which allow residents to contribute photos of habitat restoration projects that are converted to time lapse sequences showing environmental changes. (Chris Bush/ News Bulletin)
Nanaimo residents invited to be citizen scientists by sharing habitat restoration photos

Nanaimo first city in Canada to sign up for Chronolog environment photo monitoring service

Regional District of Nanaimo is seeking input from the public for its transit redevelopment strategy. (News Bulletin file)
Public input sought as RDN works on transit redevelopment strategy

RDN wants to know where people want bus stops, shelters and pedestrian and cycling connections

Douglas Holmes, current Alberni-Clayoquot Regional District chief administrative officer, is set to take on that position at the Regional District of Nanaimo come late August. (Submitted photo)
Regional District of Nanaimo’s next CAO keen to work on building partnerships

Douglas Holmes to take over top administrator role with RDN this summer

(PQB News file photo)
Fireworks report highlights enforcement challenges for Regional District of Nanaimo

Director: ‘I just think it’s wasting everybody’s time’

Neighbours fight a small late-night bush fire with garden hoses and shovels in Cinnabar Valley on June 5. They couldn’t get help from local fire services because the fire was located in an area under B.C. Wildfire Services jurisdiction. (Photo courtesy Muriel Wells)
Nanaimo residents on edge of city limits left to put out bush fire themselves

Cinnabar Valley residents tackle fire with hoses and buckets for two and a half hours

Members of the Department of Fisheries and Oceans’ Marine Mammal Response Program rescued an adult humpback what that was entangled in commercial fishing gear in the waters off of Entrance Island on Thursday, June 10. (Photo courtesy Marine Mammal Response Program)
Rescuers free humpback ‘anchored’ down by prawn traps near Nanaimo

Department of Fisheries and Oceans responders spend hours untangling whale

The Great Ogopogo Bathtub Race has been held in Summerland as a fundraising event. Do you know which Canadian city introduced this sport? (Black Press file photo)
QUIZ: A summer’s day at the water

How much do you know about boats, lakes and water?

Two-year-old Ivy McLeod laughs while playing with Lucky the puppy outside their Chilliwack home on Thursday, June 10, 2021. (Jenna Hauck/ Chilliwack Progress)
VIDEO: B.C. family finds ‘perfect’ puppy with limb difference for 2-year-old Ivy

Ivy has special bond with Lucky the puppy who was also born with limb difference

A million-dollar ticket was sold to an individual in Vernon from the Lotto Max draw Friday, June 11, 2021. (Photo courtesy of BCLC)
Lottery ticket worth $1 million sold in Vernon

One lucky individual holds one of 20 tickets worth $1 million from Friday’s Lotto Max draw

“65 years, I’ve carried the stories in my mind and live it every day,” says Jack Kruger. (Athena Bonneau)
‘Maybe this time they will listen’: Survivor shares stories from B.C. residential school

Jack Kruger, living in Syilx territory, wasn’t surprised by news of 215 children’s remains found on the grounds of the former Kamloops Indian Residential School

A logging truck carries its load down the Elaho Valley near in Squamish, B.C. in this file photo. THE CANADIAN PRESS/Chuck Stoody
Squamish Nation calls for old-growth logging moratorium in its territory

The nation says 44% of old-growth forests in its 6,900-square kilometre territory are protected while the rest remain at risk

Flowers and cards are left at a makeshift memorial at a monument outside the former Kamloops Indian Residential School to honour the 215 children whose remains are believed to have been discovered buried near the city in Kamloops, B.C., on Monday, May 31, 2021. THE CANADIAN PRESS/Darryl Dyck
‘Pick a Sunday:’ Indigenous leaders ask Catholics to stay home, push for apology

Indigenous leaders are calling on Catholics to stand in solidarity with residential school survivors by not attending church services

“They will never be forgotten, every child matters,” says Sioux Valley Chief Jennifer Bone in a video statement June 1. (Screen grab)
104 ‘potential graves’ detected at site of former residential school in Manitoba

Sioux Valley Dakota Nation working to identify, repatriate students buried near former Brandon residential school

Most Read