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City of Nanaimo activity registration gets a refresh

iReg system replaced by Recreation Nanaimo
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Jude Fielder, recreation clerk at Beban swimming pool, shows off the new registration system from City of Nanaimo parks and rec. (KARL YU/News Bulletin)

Recreation registration through the City of Nanaimo parks and recreation department are getting a reboot.

While the city has been using the iReg system, it’s in the process of switching to a new program, referred to as Recreation Nanaimo.

Tammy Toor, communications and graphics specialist with the city, said the system is changing in time for fall and winter registration and will include everything from how the city registers people, does facility bookings and how it gets people into swimming pools for public admissions.

“The previous system that we were using was in place for 21 years and the only reason that we’re changing … was because we got notified by the vendor that it wouldn’t be PCI compliant, which in other words means we wouldn’t be able to take anything but cash and cheque, so it would take no credit cards,” said Toor.

Chelsea Barr, city parks and rec communications clerk, said people will register online as in the past and it is a new software system.

“They’ll still go to our website, www.nanaimo.ca, and find parks and recreation and it will just take them through a different process, a little bit more like online shopping with your basket … it’s a lot more convenient if you’re using your iPad or mobile device, which a lot of us are,” said Barr. “If you’re out camping and standing from the side of the soccer field and you’re wanting to register your kids, [this] way will make it a lot easier.

“It’s a little bit more intuitive, in terms of you can manage your own account, so if you forget what kind of swimming lessons your kid just took, you can go in and look yourself. You don’t actually have to call.”

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reporter@nanaimobulletin.com

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Karl Yu

About the Author: Karl Yu

After interning at Vancouver Metro free daily newspaper, I joined Black Press in 2010.
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