Unusually large tip returned by honest B.C. restaurant

Unusually large tip returned by honest B.C. restaurant

A Vernon mother is thrilled by one business owner’s honesty

For every dishonest person willing to prey on others, there is an honest person out there wanting to make things right— that’s the lesson one Vernon man learned recently.

On a whim, Steven Schwebbach, 27, decided to stop at Taco Del Mar for lunch on his way to work one day in late November. He ordered a soft taco combo and chatted with the staff about his volunteer work at the Salvation Army before paying for his meal, unaware that instead of leaving a $4 tip on his $12 meal, he had accidentally left a $40 tip.

When the staff members who had served Steven that day discovered the “unusually large tip,” while doing their cash out, they contacted restaurant owner Byron Skelton and reported it. Skelton, having met Steven before, said he realized who had left the tip after reviewing the day’s camera footage and removed the $40 from the totals, setting it aside for Steven to retrieve.

“It’s the kind of thing that could happen to anyone,” his mother, Barbara said, referring to the accident.

The difference, she explained, is that, while she might have noticed the discrepancy right away, her son, who has been diagnosed with a “moderate developmental delay,” did not.

“Steven as independent as he can be, has difficulty with money, so we have to depend on people being honest.

“There have been times when Steven has gone places, and I think this happens a lot with people with disabilities, where we’ve had situations where he’s made a debit purchase or even paid in cash, and not been given the correct change.”

Barbara said she and her husband do have certain precautions in place to protect their son, but he, and other people she knows within the “community of people with disabilities,” can’t always be protected from those who wish to take advantage.

“People with disabilities don’t like being ripped off either,” she pointed out, before recalling an incident where Steven was shorted about $6.

“We went back to the store with the receipt and the change he was given and explained that he didn’t realize he hadn’t received the correct change, and asked for the change. We were basically told ‘too bad.’”

Steven says he won’t go back to that store because it makes him feel uncomfortable, and also carries a pen and paper to do calculations after he pays for a purchase, or brings a friend with him to keep a watchful eye.

Incidents like that, she said, often leave Steven feeling apprehensive about returning to those places. She noted stories like that, tend to reverberate throughout the “community of people with disabilities,” and word can spread quickly about which places are “safe” or “unsafe.”

When she spotted the suspiciously high charge from the 24th Street restaurant on Steven’s bank statement later that day, Barbara said she was fully prepared for a fight.

Armed with a printed copy of Steven’s bank statement showing the charge, Barbara’s husband went to the restaurant to confront the franchise’s owner, Skelton, about correcting the error.

But the fight the Schwebbachs emotionally prepared themselves for, never happened.

When her husband walked in the door of Taco Del Mar, Skelton already had $40 in an envelope.

Skelton said he even went to the Salvation Army one day hoping to find Steven, when he recalled the young man saying he worked there. He didn’t come across Steven, but held on to the money anyway, figuring he’d come back sooner or later.

Taking that extra step, Skelton noted is more than just “good business.” It’s just part of being a good person.

“When my husband texted me and told me Byron had Steven’s money, I couldn’t believe it. We didn’t think it would be that easy. We expected to be given a hard time,” Barbara said.

“It seemed like they went above and beyond to make sure. I mean, they could have tried and then just given up after a few days. To keep the money there for Steven in hopes that he would come back — I mean, I was amazed.”

Barbara said she was so impressed, she did what many people do when they want to share a story — positive or negative, she took it to Vernon Rant and Rave, a popular local social media forum.

“We all like to be told when we’re doing something right, because, particularly when you work in customer service, we often hear when we’re doing something wrong. I just thought it was really worthy of publicity.”

Barbara said as news of the the incident has spread, the restaurant has been promoted within the disability community in Vernon as a place that is safe for people to go, “where they’re not going to be ripped off.”

In an era when people with disabilities sometimes get taken advantage of more often than many of us realize, she added, a safe place is a “big deal.”

Erin Christie


@VernonNews
erin.christie@vernonmorningstar.com

Like us on Facebook and follow us on Twitter.

RELATED

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

This coming Thursday, Jan. 28, is Bell Let’s Talk Day, and conversations about mental health would serve many of us well as the pandemic persists. (Zackary Drucker/The Gender Spectrum Collection)
Editorial: Let’s talk about our mental health in a pandemic

Bell Let’s Talk Day is Thursday, Jan. 28

Nanaimo RCMP are looking for Peter Ludvigson who is wanted on a Canada-wide warrant. (Photo submitted)
Nanaimo man wanted, police say he violated terms of his release

Warrant out for 45-year-old Peter Ludvigson

Nanaimo’s Fiddelium fiddle ensemble, seen here at a fiddle workshop with visiting instructors Gordon Stobbe and J.J. Guy this summer, is recording its first album. (Photo courtesy Trish Horrocks)
Nanaimo youth fiddle ensemble Fiddelium recording first album

Fiddlers recording their parts one at a time in observance of COVID-19 safety

Jesse Savidant, 31, is wanted by the RCMP after failing to appear in provincial court in Nanaimo in December. Police warn Savidant should be considered violent. (Photo Submitted)
Warrant out for man with alleged stolen property offences across Vancouver Island

Jesse Savidant did not appear for court date in Nanaimo last month, say RCMP

Emergency crews were called to a three-vehicle crash Monday morning on the old Island Highway close to Rock City Road. (Greg Sakaki/News Bulletin)
Car, pickup and semi truck crash along the highway in Nanaimo

Incident happened in front of Rock City Plaza on Monday morning

Emergency crews were called to a three-vehicle crash Monday morning on the old Island Highway close to Rock City Road. (Greg Sakaki/News Bulletin)
Car, pickup and semi truck crash along the highway in Nanaimo

Incident happened in front of Rock City Plaza on Monday morning

Dex needs surgery after breaking his paw in the panic caused by an apartment fire. (Submitted)
Dog needs surgery after escaping burning North Island building

Fundraiser started for veterinarian costs after Dex breaks paw dropping from upper floor apartment

Residents of the Cowichan Valley decorated more than 55 vehicles with anti-racist slogans for a car rally in support of Cowichan Tribes on Saturday, January 24. (Kevin Rothbauer/Citizen)
Dozens join anti-racism car rally and virtual panel in Cowichan Valley

Provincial ministry and BC Green caucus issue joint statement detailing concerns

Rolling seven-day average of cases by B.C. health authority to Jan. 21. Fraser Health in purple, Vancouver Coastal red, Interior Health orange, Northern Health green and Vancouver Island blue. (B.C. Centre for Disease Control)
2nd COVID vaccine doses on hold as B.C. delivery delayed again

New COVID-19 cases slowing in Fraser Health region

The Pacific Rim National Park Reserve is urging visitors to stay on designated trails after a hiker became injured in an unsanctioned area last week. (Westerly file photo)
Injured hiker rescued in Pacific Rim National Park Reserve

“Safety is everyone’s responsibility.”

Provincial health officer Dr. Bonnie Henry talk about the next steps in B.C.’s COVID-19 Immunization Plan during a press conference at Legislature in Victoria, B.C., on Friday, January 22, 2021. Two more cases of the COVID-19 strain first identified in South Africa have been diagnosed in British Columbia, bringing the total to three as of Jan. 16.THE CANADIAN PRESS/Chad Hipolito
B.C. now has three cases of South African COVID-19 variant, six of U.K. strain

Both variants are thought to spread faster than earlier strains

Rodney and Ekaterina Baker in an undated photo from social media. The couple has been ticketed and charged under the Yukon’s <em>Civil Emergency Measures Act</em> for breaking isolation requirements in order to sneak into a vaccine clinic and receive Moderna vaccine doses in Beaver Creek. (Facebook/Submitted)
Great Canadian Gaming CEO resigns after being accused of sneaking into Yukon for vaccine

Rod Baker and Ekaterina Baker were charged with two CEMA violations each

Police discovered a makeshift nightclub in a Vancouver apartment on Jan. 23, 2021, and say it wasn’t the first time this month officers have been called to the unit over social gathering concerns. (Phil McLachlan - Capital News)
Doorman of makeshift ‘booze-can’ in Vancouver apartment fined; police look to court order

This marks the fourth complaint about social gatherings inside the apartment in January

Local musician and artist Daisy Melville created a watercolour portrait of U.S. Senator Bernie Sanders from the recent American inauguration, and with help from her mom, is now selling t-shirts and more with funds going to the Comox Valley Food Bank. Image submitted
Island artist turns Sanders inauguration meme into art for good

All proceeds from the sale of shirts, sweaters and more will go to the Comox Valley Food Bank

Most Read