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Nanaimo Future Shop tops in Canada

NANAIMO – Franchise marks 20th anniversary on Vancouver Island.
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Jen Riopelle and Binda Thind hold banners declaring the Nanaimo Future Shop to be the best in Canada. The Country Club location celebrates it 20th anniversary this year.

It’s been a milestone year for the Nanaimo Future Shop store.

In addition to celebrating 20 years on Vancouver Island, the store has been recognized the top sales performing store among 140 Future Shop locations in the company.

“Our staff at the Nanaimo Future Shop are absolutely humbled by the top-ranking the store received – we couldn’t have done it without the outstanding customers we have here in the city,” said Binda Thind, general manager of Nanaimo’s Future Shop. “Clearly, our customers are tech-lovers and we’re thrilled to serve them with a loyal and dedicated staff.”

The ranking of the Nanaimo Future Shop is no fluke. Last year, the store placed among the top 10 in terms of sales and customer service, two measures regularly used to grade a store location in Canada.

“In addition to our fantastic customer base, another driving force for our store’s success are our highly trained staff,” said Thind. “Among the 50 associates making up our staff, more than 20 per cent of them are what our organization deem as ‘Circle of Excellence’ members who have elite or super elite designation which is based on a combination of sales and exceptional customer service. This is also one of the top percentages in the country.”

Nanaimo’s Future Shop is located at Country Club Centre mall.

For more information, please visit www.futureshop.ca.