Lightning strikes twice with business improvement tips

NANAIMO – Professional Development Opportunity to Up Your Customer Service Game.

Getting a steady stream of new customers and keeping those you’ve earned is vital to a successful business.

The Nanaimo Chamber of Commerce, Young Professionals of Nanaimo and VSP Media have teamed up for Lightning Talks 2 – an informative, interactive, entertaining evening of learning how to use your existing customers to get new ones and how to enhance and protect your reputation and profile in this age of online exposure where word-of-mouth rules.

David Hatchman, of VSP Media, opens the evening with “Good Rep, Bad Rep”, a presentation on reputation management tips.

Media lawyer, Dan Burnett of Vancouver’s Owen Bird Law Corporation, presents No More Mr. Nice Guy – tales of online customer, and faux customer, interactions gone wrong and what to do should it happen to you.

Nick West, Enable Business Consulting, returns to Lightning Talks with “It’s Not Me, It’s You, You, You….” West reviews  tactics that ensure prospective customers find dealing with you such a pleasure, they will be driven to give you their business.

Braden Wheatcroft of Re/Max Nanaimo demonstrates how existing customers can be your most productive sales agents.

Lightning Talks 2 on Tuesday, June 24 at the Coast Bastion Hotel

For tickets and more information, please visit the event website at www.lightningtalks.ca.

Just Posted

Clippers optimistic as they put finishing touches on cup-hosting bid

Nanaimo’s junior A hockey club hopes to host RBC Cup nationals in 2020-21

VIU visual art show spans a Spectrum of art forms

Spectrum: Visual Art Major Grad Show continues until May 9 at the View Gallery

City of Nanaimo ‘100 per cent’ on board with privacy commissioner recommendations

Council satisfied with how private and confidential information will be handled moving forward

Leading jazz pianist to take to the stage in Nanaimo

The Jennifer Scott Trio will play the Lighthouse Bistro on Tuesday, April 23.

Senior sentenced in Nanaimo for sexually abusing special-needs granddaughter

73-year-old Cortes Island man will go to jail for three years

Diary of Anne Frank turned into emotional stage production

Nanaimo Theatre Group director, actors say message relevant today

Beefs & Bouquets, April 18

To submit a beef or a bouquet to the Nanaimo News Bulletin, e-mail bulletinboard@nanaimobulletin.com

Nanaimo rapper Sirreal presents variety show at the Queen’s

Performances at 420 Sharp Dressed Fam show will be filmed for live concert video

Building a better learning environment for B.C. students

Minister’s message for Education Week, April 23-27

Seattle’s 4-20 ‘protestival’ enjoys tolerance, some support – and B.C. could do the same

Seattle’s Hempfest a large-scale occasions with vendors, prominent musical acts and thousands of attendees

B.C. mountain biker sent home from hospital twice, despite broken vertebrae

Released in Maple Ridge to go home with three fractured vertebrae

Deck collapses in Langley during celebration, multiple people injured

Emergency responders rushed to the Langley home

Chaos at the ferry terminal for people heading from Vancouver to the Island

Easter crowds create backlog at Tsawwassen ferry terminal

B.C. RCMP receive application for Police Cat Services

RCMP announced the launch of the Police Cat Services unit as an April fools joke

Most Read